Terms & Conditions
Terms & Conditions
Website owner, the offering, and binding of Terms
This website is owned and operated by Flawless Beauty & Aesthetics Co. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a way to purchase, book and/or cancel the services we offer and how to get help with financing to pay for services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
The requirements to use the website and create and account
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Key commercial Terms offered to customers
When purchasing a service or item, you agree that: (i) you are responsible for reading the full service or item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy a service or item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method.”
Return, Refund, Rescheduling, and Cancellation Policy
1. Returns
1.1. We do not offer returns as we do not sell products that can be returned.
2. Refunds
2.1. Since returns are not applicable to our business model, refunds will be considered only for eligible services.
2.2. Clients may receive a refund for eligible services that are canceled at least 48 hours before the scheduled appointment.
2.3. Please refer to the cancellation policy outlined in the service page and/or the plan policy for packages you have purchased to determine the eligibility of the services for a refund.
2.4. If eligible we will offer a refund based upon the original payment method.
2.5. To request a refund for eligible services, please contact us at support@flawlessbeautyandcare.com with your order number and details about the service you would like to cancel. We will assess each request individually.
3. Rescheduling
3.1. Appointments can be rescheduled to a new available time slot if requested at least 48 hours before the scheduled appointment.
3.2. If you need to reschedule your appointment within the 48-hour window, you may be subjected to a rescheduling fee.
4. Cancellations
4.1. Cancellations for scheduled appointments are accepted up to 48 hours before the appointment time.
4.2. If you need to cancel your appointment within the 48-hour window, your deposit for services is non-refundable.
5. Exchanges
5.1. Exchanges are not applicable to our business model, as we do not sell products that can be exchanged.
6. Non-Returnable Items
6.1. All our products and services are non-returnable. However, if you encounter any issues or discrepancies, please contact us at support@flawlessbeautyandcare.com to discuss potential resolutions.
7. Contact Information
If you have any questions about our return, refund, rescheduling, and cancellation policy, please contact us at support@flawlessbeautyandcare.com or 818-387-6169.
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Warranties & responsibility for services
1. Warranties for Services
1.1. We strive to provide services that meet or exceed your expectations. However, due to the nature of services, we do not offer explicit warranties. The success and satisfaction of our services are dependent on various factors, and results may vary based on individual circumstances.
1.2. Any guarantees or warranties provided will be explicitly outlined in the service agreement or contract for the specific service you are engaging with.
2. Responsibility for Services
2.1. Flawless Beauty & Aesthetics takes responsibility for the quality and professionalism of the services we offer.
2.2. Our service providers are skilled professionals committed to delivering high-quality work. If you encounter any issues or have concerns about the services provided, please contact us at support@flawlessbeautyandcare.com promptly, and we will work to address and resolve the matter.
2.3. Clients are responsible for providing accurate and complete information relevant to the services requested. Any inaccuracies in the information provided may affect the outcome of the services.
3. Limitation of Liability
3.1. To the fullest extent permitted by law, Flawless Beauty & Aesthetics shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the services provided, even if advised of the possibility of such damages.
3.2. In no event shall Flawless Beauty & Aesthetics liability for any breach or non-performance exceed the fees paid for the specific services at issue.
4. Changes to Services
4.1. Flawless Beauty & Aesthetics reserves the right to make changes to the scope or details of the services provided, with notice to the client.
4.2. Clients will be informed of any changes to the services, including adjustments to timelines or deliverables, and given the opportunity to discuss and agree upon the modifications.
5. Contact Information
If you have any questions about our Warranties & Responsibility for Services, please contact us at support@flawlessbeautyandcare.com or 818-387-6169.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Flawless Beauty & Aesthetics Co. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
Indemnification
You agree to indemnify and hold Flawless Beauty & Aesthetics Co harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Flawless Beauty & Aesthetics Co, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Flawless Beauty & Aesthetics Co assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of California, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Van Nuys. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
Customer support details & contact info
If you have any questions about our Terms & Conditions, please contact us at support@flawlessbeautyandcare.com or 818-387-6169 or by mail:
Flawless Beauty & Aesthetics Co
15333 Sherman Way STE P
Van Nuys, CA 91406
United States